2 Miscellaneous Departure Procedures
A ACDM discrepancies (TSAT - offblock request)
B Departure procedures after start-up clearance

3 Delay Within 3 Minutes After STD

4 Non Standard Technical Reasons
A Technical inspection requested by flight deck crew - no defect / deviation found or reasonable and/or common sense decision
B Technical inspection requested by ground staff - no defect / deviation found

5 Inadequate Ground Time
A Slow deboarding delays consecutive process
F Special planned cases only (Blankets, PRM & Load Factor)

7 Cabin Baggage
A Collection at gate (insufficient collection of COB at gate)
B Removal from cabin (sufficient collection of COB at gate (local guidelines may apply), however, additional collection is necessary)
C Stowing in cabin ("Tetris Delay" late cabin door closing due to stowing or repositioning in the cabin only)
D Pickup / transport / loading to aircraft hold (late pick up of COB loading of COB collected/labelled from gate only)

8 Set ETD Only, Due To Local Restrictions At A-CDM Airports If Local Process Requires (not valid within departure MVT)

6 No Gate / Stand Availability Due To Own Airline Activity

9 Scheduled Ground Time Less Than Declared Minimum Ground Time (including flight scheduling, operational flight planning, OPS control prior pre-planning day of ops completed, after pre-planning use 46, 96B/C if inbound ATA is earlier than STA the delay code 09 can only be considered up to the minimum ground time (AvailGT less than MinGT) minimum (MinGT-AvailGT, MinGT-SchedGT, ATD-STD))

PASSENGER AND BAGGAGE​

11 Late Check-In, Acceptance After Deadline

12 Late Check-In, Congestion In Check-In Area (Including lack of staff)

13 Check-In Error, Passenger And Baggage (e.g. double seating, doc check, self ckeck-in error or intermodal check-in)

14 Oversales, Booking Errors (including unscheduled equipment or seat configuration change for commercial reasons)
A Oversales / overbooking (downgrading / upgrading including configuration change e.g. extensive handling)
B Booking error (Including etix)
C Voluntary denied boarding passengers (late / incorrect VDB procedure)

15 Boarding, Discrepancies And Paging, Missing Checked-In Passenger Without Baggage Offload (STDL)
A Boarding error / pax figures discrepancies (e.g. missing pax found on board. Boarding error due to QBG without reported error)
C Late boarding end (e.g. late security match, procedure missing passengers according GPM 3.10.3 PAD boarding after offloading missing pax boarding duration longer than reference model regardless of social distancing measures)
D Delayed boarding HON circle
E Late bus order / release by gate
S Lack of staff (staffing standards and/or timing are not met)

16 Commercial Publicity / Passenger Convenience, VIP, Press, Ground Meals And Missing Personal Items (STDL)
A VIP / UM boarding / late acceptance commercial reasons (including late transportation waiting for pax to avoid baggage offload delays (decided by station control/duty manager) if reason of missing pax cannot be verified, if actual connecting Time > MCT)
B Disruptive pax handling (unruly including baggage offload, e.g. offload initiated by crew)
C Illness / death of passenger (also used if in consequence (next flight) medical equipment has to be replaced including baggage offload)
D Passenger requested offload (including baggage offload)
E Missing personal items

17 Catering Order, Late Or Incorrect Order Given To Supplier

18 Baggage Processing, Sorting, etc.
A Late delivery local baggage
B Late delivery transfer baggage (actual connecting time > MCT)
C Late delivery bulky baggage (including AVIH, WCH)
E Late transfer baggage handover (in case of different handling agent responsibility)
S Late / Lack of staff

19 Reduced Mobility, Boarding / Deboarding Of Passengers With Reduced Mobility
A Deboarding of passengers with reduced mobility from inbound flight
B Boarding of passengers with reduced mobility onto outbound flight (loading of own WCH use 32A)
C Late / lack / error of PRM handling staff (including lifting truck)
D Late / lack of ambulance / stretcher handling (as well PTC)

CARGO

21 Documentation (late or incorrect, including figures and NOTOC details, including system down)

22 Late Positioning / Acceptance (discrepancies; after deadline)

24 Inadequate Packing Or Inadequate Provision Of Loading Material (including dangerous goods, pallet / ULD build-up)

25 Oversales, Booking Errors (including equipment or configuration change for commercial reasons)

MAIL

27 Documentation, Packing, etc.

28 Late Positioning / Acceptance

AIRCRAFT AND RAMP HANDLING

31 Aircraft Documentation Late / Inaccurate, Weight And Balance, Pax Manifest, etc
A  Late / incorrect / error local documentation or loadsheet processing (e.g. loading instruction / plan, general declaration, pax manifest check preceding processes (boarding closed, ramp finalized, fuel final) and use root cause)
B Late / incorrect / error remote documentation or loadsheet processing (check preceding processes (boarding closed, ramp finalized, fuel final) and use root cause)
D Trim / ground stability, alterations on short notice (including offload for balance reasons, loading of ballast e.g. Repositioning of passengers / deadload for balance reasons)
S Lack of / late ramp agent / load coordinator staff 

32 Loading / Unloading, Bulky, Special Load, Cabin Load, Lack Of Loading Staff 
A Bulky, special load, HEA (including loading material, heavy off- / onload, including loading difficulties with AVIH, WCH, DGR if loading of bulky, special load, HEA results in volume problems use 32B)
B Volumetric / space problems / cabin load (in case of loading difficulties with bulky, special load, HEA use 32A in case of weight problems use 62B)
C Incorrect loading / loading error (not according to loadplan or loading principles)
D Inplane loading systems inoperable (defect is already known/published if not previously advised use 41)
E Late loading end (applicable if criteria of 32A/B/C/S not met)
F Late / lack of / error by loading supervision agent
S Late / lack of staff

33 Loading Equipment, Lack Of / Or Breakdown (e.g. container pallet loader, including lack of staff, late equipment)

34 Servicing Equipment, Lack Of / Or Breakdown, Lack Of Staff (e.g. steps)
A Late / incorrect operation jet bridge
B Late / lack of / breakdown / incorrect operation of pax stairs 
C Late / lack of / breakdown / error by passenger transport 
D Late / lack of / breakdown / error by water and toilet service

35 Aircraft Cleaning
A Late completion (applicable if criteria of 35C/S not met also used for standard desinfection of cabin)
B Additional or special cleaning required (e.g. blood, vomit, gum, cabin window cleaning cockpit window cleaning)
C Late or lack of cabin supplies (e.g. blankets, headrest covers, etc. consider if 5F applicable)
D Late cleaning due to a/c change (additional time needed (not covered by 46/96/51E/52D ) than published ground time or positioning)
S Late / lack of staff 

36 Fueling / Defueling, Fuel Supplier (including fuel shortage / contamination)
A Late / lack / breakdown / error of fuel truck
B Fueling supervision (e.g. in case of late boarding if boarding during fueling not possible due to missing fueling supervision (no instant 2-way-communication between cockpit and fueling supervisor)

37 Catering, Late Delivery or Loading (STDL)
A Late completion 
B Lack / breakdown of catering equipment
C Wrong or insufficient catering (including return catering)
E Late catering due to a/c change
S Late / lack of staff

38 ULD, Lack of or Serviceability (applies for all types of ULDs (all commodities)

39 Technical Equipment, Lack Of / Or Breakdown, Lack Of Staff (e.g. push-back, GPU, ASU other equipment use 33)
A GPU (fixed electrical ground power unit use 87 if defekt of APU already known and published use 49A (max 10 minutes) in case of late GPU use 39A)
B Push back / towbar 
C Air starter / air conditioner (if defect of APU already known and published use 49A (max 10 minutes) in case of late ASU use 39C)

TECHNICAL AND AIRCRAFT EQUIPMENT​

41 Aircraft Defects During Transit Or After Positioning On Ramp

42 Scheduled Maintenance, Late Release (including late positioning / documentation)

43 Non-Scheduled Maintenance, Special Checks And / Or Additional Works Beyond Normal Maintenance Schedule

44 Spares And Maintenance Equipment, Lack Of / Or Breakdown (including late delivery of spares)

45 AOG Spares, To Be Carried To Another Station

46 Aircraft / Equipment Change, For Technical Reasons

47 Standby Aircraft, Lack Of Planned Standby Aircraft For Technical Reasons

48 Scheduled Cabin Configuration / Version Adjustments (including late or lack of medical equipment e.g. stretcher, PTC, oxygen / mobile crew rest including hold adjustments exceeding standard process time)

49 Maintenance Equipment / Facilities / Tools Lack Of / Or Break Down
A APU INOP engine start at position (if breakdown of APU during startup use 41 if defect of APU already known and published use 49A (max 10 minutes) in case of late GPU/ASU use 39A/C)
B Lack of or breakdown tow truck (if operated by maintenance use 49B if operated by ground handler use 39B)

DAMAGE TO AIRCRAFT​

51 Damage During Flight Operations, Bird Or Lightning Strike, Turbulence, Heavy Or Overweight Landing, Collision During Taxiing
B Bird strike / Lightening strike
C Foreign object damage (FOD) / compartment contamination (e.g. wheel change caused by nails etc. during taxiing)
D Passenger (e.g. clogged toilets, seats)
E Maintenance and / or aircraft change after damage during flight operations

52 Damage During Ground Operations, Collisions (Other Than During Taxiing), Loading / OffLoading Damage, Contamination, Towing, Extreme Weather Conditions (STDL)
A Collision (other than during taxiing), towing
B Damage by ground equipment / staff
C Damage by previous station or unknown
D Maintenance and / or aircraft change after damage during ground operations

EDP / AUTOMATED EQUIPMENT FAILURE

55 Departure Control, Check-In Or Weight And Balance, Host Down
A DCS (e.g. Altea CM)
B Self service failure (e.g. KOJAC down (kiosk, web), CUSS)
C Weight and balance system (e.g. Altea FM)
D Station control systems (e.g. Hub*Star, qStorm, Tango, NetLine, ConxMngr, crew planning systems)
E Regulatory systems (e.g. APIS, AQQ, baggage messages (RP1800), ADC)
F Local DCS equipment failure (e.g. PC monitors, PC hardware)
G Self boarding / QBG equipment failure
I Network failure (e.g. CUTE , SITA)

56 Cargo Preparation/Documentation, Host Down

57 Flight Plans, Host Down

58 Other automated systems
A Airport systems (e.g. PSMP / Info Plus, EAGLE, AIMS, MACH2)
F Handling agent systems (e.g. cleaning, catering, fueling, dispo tools)
G Baggage systems (e.g. baggage reconciliation system (BRS) in case of baggage source message (BSM) not transmitted use 55A in case of airport baggage sorting system down use 87V)
I Communication breakdown (e.g. DAS, IGCC, ACARS, WLAN, mobile device, radio)

FLIGHT OPERATIONS AND CREWING​

61 Flight Plan, Late Completion Or Change Of, Flight Documentation
A Change / amend of flight plan (in case of weather related reasons consider 71-73)
B Late or incorrect flight dispatch docs (inc delivery)(including ATC flight plan)
C EFB laptop / paper charts missing or invalid (technical issues (EFB inop, eFF inop, cell connection inop in FRA or MUC) outside of ground ops and dispatch influence)

62 Operational Requirements, Fuel, Load, Alteration
A Fuel alterations (e.g. additional request of fuel truck)
B Load alterations (loading / offloading due to weight restrictions occurring after final fuel figures use 62B, if no action taken before final fuel figures use 31A if reloading / offloading due to trim reasons use 31D if reloading / offloading due to volume reasons use 32B)

63 Late Crew Boarding Or Departure Procedures, Other Than Connection And Standby (Flight Deck Or Entire Crew)
A Flight deck or entire crew late boarding (arriving from a connecting flight use 95)
B Late / lack airside crew bus (only applicable if crew on time at crew bus station according to standard process time)
C Late crew pick up (e.g. from hotel)
D Airport access congestion / traffic jam
E Crew scheduling or crew control error (e.g. discrepancies with crew figures including deadhead if crew planning system failure use 55D also used for regulation in correlation with Covid 19 (e.g. maximum duty time 120 hours, without the need for a quarantine after return))
F Holding / delaying pax boarding by crew (boarding not according to standard process time and root cause not reported if extended cabin search occurs consider 85U)
G Departure procedures within operational requirements (extended briefing, check flight, delayed startup request also used for cabin departure preparations (e.g. check list, crew search) with reduced cabin crew members)

64 Flight Deck Crew Shortage, Sickness, Awaiting Standby, Flight Time Limitations, Crew Meals, Valid Visa, Health Documents, etc
A Awaiting standby crew (e.g. sickness, travel documents)
B Flight time limitations / minimum crew rest

65 Flight Deck Crew Special Request, Not Within Operational Requirements

66 Late Cabin Crew Boarding or Departure Procedures, Other Than Connection and Standby
A Cabin crew late boarding (arriving from a connecting flight use 94)
B Boarding congestion into aircraft, non COB related (e.g. slow seating only applicable if boarding startet and ended according to standard process time COB related congestion refer to 7A/B/C)

67 Cabin Crew Shortage, Sickness, Awaiting Standby, Flight Time Limitations, Crew Meals, Valid Visa, Health Documents, etc.
A Awaiting standby crew (e.g. sickness, travel documents)
B Flight time limitations / minimum crew rest

68 Cabin Crew Error Or Special Request, Not Within Operational Requirements
A Head count (if multiple head counts needed)
B Re-order or late request (e.g. catering, cleaning (not within 35B), toilet service)
C Special request (non standard supplies e.g. blankets, headphones, SARS kit)
D Galley / meal check (in case of error by crew)

69 Captain Request For Security Check, Extraordinary

WEATHER

71 Departure Station

72 Destination Station

73 En route or Alternate

75 De-Icing of Aircraft, Removal of Ice and/or Snow, Frost Prevention excluding Unserviceability of Equipment
D Lack / Breakdown of equipment (if no equipment available)
E Fan blade deicing / clean wing check / removal of snow

76 Removal of Snow, Ice, Water And Sand From Airport

77 Ground Handling Impaired by Adverse Weather Conditions (including handling suspension and consequential impacts including backlog compensation of equipment /staff including frozen compartment doors and pipes)

AIR TRAFFIC FLOW MANAGEMENT RESTRICTIONS

80 Missed ATC Slot Due To Preceding Process Delay (must be combined with causing process delay code)

81 ATFM Due To ATC En-route Demand / Capacity, Standard Demand / Capacity Problems (for regcauses OE81, VE81, WE81; CE81, RE81)

82 ATFM Due To ATC Staff / Equipment En-route, Reduced Capacity Caused By Industrial Action Or Staff Shortage Or Equipment Failure, Extraordinary Demand Due To Capacity Reduction In Neighbouring Area (for regcauses ME82, PE82, SE82, TE82, IE82)

83 ATFM Due To Restriction At Destination Airport, Airport And / Or Runway Closed Due To Obstruction, Industrial Action, Staff Shortage, Political Unrest, Noise Abatement, Night Curfew Special Flights (for regcauses AA83, MA83, PA83, OA83, GA83, VA83, SA83, TA83, IA83, CA83)

84 ATFM Due to Weather at Destination (regcause WA84)

AIRPORT AND GOVERNMENTAL AUTHORITIES​

85 Mandatory Security
B Security checkpoints excluding for passengers (including crew security, extended waiting time at staff and servicing / commodity checkpoints)
T Extraordinary security events (special security check involving pax, bag and hand baggage e.g. special US regulations , pax profiling, selectee process, portable electronic devices (PED) Removal)
U Airline / aircraft security checks (additional / special security inspections; e.g. searching of a/c by specialists US aircraft search; cabin search by crew)
V Airport / terminal security (special airport security e.g. unattended baggage / bomb warning / security breach)
W Baggage identification / unloading (baggage identification and profiling (red bags, not ok bags) / unloading due to missing pax)
Y Security control checkpoints (congestion at security check and not all lanes operating (e.g. due to lack of staff))
Z Mandatory security check (congestion at security check due to infrastructure despite all lanes operating)

86 Immigrations, Customs, Health, Disinfection or Aircraft
A Incoming deboarding pax doc check (incoming passenger checks)
B Late / lack / error of doc-check staff (contracted doc check at gate if extended time needed for specific clarifications use 86C)
C Extended check of travel documents / visa (including APIS, visa, false passport, baggage offload also used in case of pax offload (including Baggage) by authorities in case of illness/disease consider 16C)
E Inspection by civil aviation authority
X Health (in case of measures required by authorities or airline in case of individual passenger involvement (including passenger offload ) use 16C in case of aircraft/cabin desinfection after infectious disease incident (non standard))
Z Immigration / emigration (including lack of border police and/or infrastructure)

87 Airport Facilities, Parking Stands, Ramp Congestions, Lighting, Building, Gate Limitations, etc.
A Breakdown of airport fueling system
H Late arrival or lack of follow me vehicle (late or lack of follow me for push-back)
I Service road restriction (only in combination with construction or accident in case of weather impaired restriction use 77)
P Passenger transport system failure (e.g. sky train, PTS, people mover pax transport from gate to plane use 34C)
U No push back clearance due to infrastructure (non ATC) (taxi way limitations, P/B area blocked by other A/C also used on rollout positions ( consider 02B up to 10 minutes) if actual offblock request time (AORT) available consider ATD - AORT else if start up approved available consider ATD - start up approved)
V Baggage sorting system down / slow (in case of baggage reconciliation system (BRS) use 58G in case of baggage source message (BSM) not transmitted use 55A)
W Gate limitation / no gate available excluding early arrivals (or blocked if blocked by LH group aircraft use 06)
X Buildings / jetbridge inoperative (also in case of door / elevator / escalator operation if late / incorrect operation of jet bridge use 34A)
Y Ramp congestion, abnormal stand access limitation (non-ATC) (also in case of bus journey time exceeding standard process time or in case of extended aircraft positioning in case of construction or accident use 87I)
Z Parking stands limitations / no parking stands available, excluding early arrivals (lack of parking stands or blocked positions if blocked by LH group aircraft use 06)

88 Restriction at Destination Airport, Airport and/or Runway Closed Due to Obstructions, Industrial Action, Political Unrest, Noise Abatement, Night Curfew, Special Flights

89 Restrictions At Airport Of Departure With Or Without ATFM Restrictions, Including Air Traffic Services, Start-up And Push-back, Airport And / Or Runway Closed Due To Obstruction Or Weather , Industrial Action, Staff Shortage, Political Unrest, Noise Abatement, Night Curfew, Special Flights
I Late push back given due to other reason than infrastructure (if no specific information received consider 87U)
K Non CDM Airport: Miscellaneous start-up delay (local ATC) (non CDM Airport)
L Runway / Taxiway closure
O CDM Airport only: TSAT - TOBT Environmental benefit, delayed start-up / push back due to use of reduced standard taxi times (CDM Airport only TSAT - TOBT)
S ATC weather (if no specific information received consider 89K/O including regcause WD89)

REACTIONARY​

91 Load Connection, Awaiting Load From Another Flight (pax / baggage / cargo / mail if actual connecting time < MCT if actual connecting time >= MCT consider 15C or root cause mention FLT.-Nr. under SI remark)
D Short connex / ramp direct service

92 Through Check-in Error, Passenger and Baggage

93 Aircraft Rotation, late Arrival of Aircraft From Another Flight or Previous Sector (only useable if inbound delay exist (ATA > STA) and AvailGT less than MinGT if applicable use at first delay code 09 then 93 as second delay minimum (ATA - STA , MinGT - AvailGT, ATD – STD – Delay 09))

94 Cabin Crew Rotation, Awaiting Cabin Crew From Another Flight (including deadheading crew members)

95 Crew Rotation, Awaiting Flight Deck or Entire Crew From Another Flight (including deadheading crew members)

96 Operational Control, Re-routing, Diversion, Consolidation, Aircraft Change for Reasons Other Than Technical (for reasons other than 96A/B/C e.g. crew layover use 96 without Subcode and respective SI entry)
A Consolidation (delay of flight to accommodate pax on a later flight taking over stranded passengers)
B Aircraft change / equipment change for reasons other than technical (including rescheduled ground time less than declared minimum ground time after pre-planning day of ops completed)
C Secondary technical reason (first change is code 46,51 or 52 and delay 96C has to be used for all changes on the same day (long haul including previous day) including rescheduled ground time less than declared minimum ground time after pre-planning day of ops completed)

MISCELLANEOUS​

97 Industrial Action Within Own Airline

98 Industrial Action Outside Own Airline, Excluding ATC And ATS (regcause ND98, NA98)

99 OTHER REASON, Not Matching Any Code Above - Under Investigation (use this delay code as a provisional code If a reason cannot be immediately matched with one of the other delay codes enter or send a correction message with the correct delay code as soon as possible, but latest at 2359 LT on the same day regcause ED99, EA99)

END